How important is it, when meeting with a seller, buyer, renter, realtor or contractor, to be totally focused on that person? If you’re not paying complete attention to what that person says and how he or she says it (tone of voice, hand gestures, body position, eye movement), isn’t there a good chance you’ll miss critical information that’s being shared with you?
The number of people who are not 100% there during a meeting has become epidemic – and is a major pet peeve of mine! If you’re over fifty years old, you already know what I’m talking about. Baby Boomers grew up without cell phones, emails, and text messages. Heck, we didn’t even have phone answering machines!
Here’s an example of this epidemic at work. A real estate investor needed help structuring a deal and asked for an hour of my time. He drove up from Atlanta and met me at the Adairsville Waffle House.
As we discussed his deal, every two or three minutes he looked down at his lap and typed something on his cell phone. He wasn’t typing meeting notes; his writing pad was on the table. I finally asked him what he was doing. He was answering emails and text messages as they came in. What?!?
I said, “Hang on, I need to take care of a problem.” I got up from the table, walked out the door, got in my car and drove back to the ranch. A few minutes later, this guy called and asked…